Utah Hockey Tickets is an independent fan project operated by SLC Puck. This notice explains how information submitted for Ticket Watch alerts is used.
Information we collect
- Your email address.
- Your mobile number only when you separately select the optional marketing-text checkbox and submit the form.
- Your requested ticket quantity, maximum per-ticket price, opponent, day-of-week and seating-zone preferences, alert scope, consent selections, and consent version.
- An opaque submission identifier used to bind an SMS confirmation to the exact request.
- Confirmation, HELP, STOP, delivery, and suppression evidence needed to operate marketing text alerts and honor your choices after activation.
- Submission and technical information processed by our website host for security, spam prevention, form delivery, and consent evidence.
How we use it
We use alert information to create and operate the alert you requested, match verified ticket snapshots to your saved quantity, price, opponent, weekday and seating preferences, deliver or prepare alerts, honor preference and deletion requests, prevent abuse, and evaluate whether the pilot is useful.
Requesting a Ticket Watch alert does not automatically subscribe you to the general SLC Puck newsletter.
Site analytics
We use Google Analytics 4 to understand visits to our pages, visits to the Ticket Watch thank-you page, and clicks to Beehive Tickets. Google may use cookies and device information to provide this service. We do not intentionally send form entries, email addresses, phone numbers, consent records, or private Call-Up link tokens to Google Analytics. Analytics events use page paths without URL queries or fragments. Learn more in Google's Privacy Policy.
Service providers and sharing
Website hosting, form processing, email delivery, text delivery, and operational vendors may process information only to provide those services for us. Ticket links may lead to third-party marketplaces governed by their own privacy policies.
We will not share mobile information with third parties for promotional or marketing purposes. Mobile information and SMS consent will not be shared with affiliates for their marketing or promotional purposes. We do not sell Ticket Watch alert contact information.
Retention and security
We retain active alert information while the alert is operating and may retain limited suppression or consent records as needed to honor opt-outs, prevent unwanted messages, and document compliance. Access should be limited to people and providers who operate the alert program. No internet storage or transmission method is completely secure.
Your choices
You can unsubscribe using the link in an alert email, reply STOP to an active alert text, or submit a request to pause, correct, cancel, or delete your alert information.
Children and changes
The alert program is not directed to children under 13. We may update this notice as the pilot, vendors, or legal requirements change. A new effective date will appear above.
Questions
Use the alert management form for privacy, access, correction, or deletion requests so we can match your request to your alert. For other questions, email support@utahhockeytickets.com.